Navigating your laptop without a working touchpad can be very frustrating, especially when you don’t have a spare mouse. Unfortunately, this is a common experience among Acer laptop users.
Most Acer owners have had to rely entirely on using an external mouse. If that sounds like you, we will teach you how to fix the touchpad on an Acer laptop quickly.
Double-click on Hardware and Sound, and then select Mouse and Touchpad. Click on Additional mouse settings to open the Mouse Properties window. Click on the mouse device. If it appears disabled, click on Enable Device. Click Apply - OK, then exit the Control Panel window. Check to see if the issue is fixed now. Acer Aspire E5-575G Synaptics Touchpad Driver 19.0.25.5 for Windows 10 64-bit DOWNLOAD NOW 3,287 downloads Added on: May 6, 2016 Manufacturer: Synaptics.
Your touchpad may not work properly on your Acer laptop because of many factors, but the most common are as follows:
We’ll briefly explore the common causes. After that, we’ll show you the quickest ways to resolve the issue.
Most Acer laptops allow you to quickly switch the touchpad on or off through shortcuts combination or with a single key. So, it might be that while using the keyboard, you incidentally triggered the command to switch the touchpad off.
Like all hardware components, your touchpad has its device drivers, and it relies on them to function accurately. Let’s say the operating system fails to load correctly during startup or it cannot run effectively with the touchpad drivers. If so, the functionality gets affected, or it stops working altogether.
Sometimes, the BIOS would revert to its previous settings, opting to start some services while stopping some. That said, the touchpad is often among the restricted services.
Among other causes reported by users whose touchpad stopped working, outdated, or incompatible device drivers are the most common. Driver-related issues can result from corrupt or missing system files or recent system updates.
Having said these, let’s start to explore the solutions.
(Note: Before getting started, you will need an external mouse to navigate the whole process until your touchpad starts to work).
You can switch on the touchpad on an Acer laptop in two ways: use the shortcut keys or modify the settings from the control panel.
Look for the function (Fn) key and a touchpad icon (illustration of a finger on a touchpad) on your keyboard. If you find it, hold the function key and then tap the touchpad icon. Depending on your keyboard, the touchpad icon should be somewhere among the F keys. In many cases, it’s often F6 or F7.
Check to see if the issue is fixed now. If there is no difference, go to the next method.
Restarting the laptop might restore your touchpad to its normal working condition. A different approach that also works on Acer computers is to re-insert the battery before booting.
Follow these steps below:
Suppose the problem persists, there’s no need to worry. Try the next step.
Windows will automatically restore the deleted driver. Check to see if the touchpad is working now. Otherwise, you might need to update the driver.
You can update your device drivers in two ways: manually or automatically.
(Note: With the manual method, it is a hit-and-miss process. There is no guarantee that the updated version of the touchpad driver will fit in perfectly with your device. The system might also not prompt you with an update even if there is an available update to install).
To boycott all the challenges in updating your drivers manually, we recommend using reliable third-party software to perform the upgrade.
Unstable PC performance is often caused by outdated or corrupt drivers. Auslogics Driver Updater diagnoses driver issues and lets you update old drivers all at once or one at a time to get your PC running smoother
See our solution below.
Using Auslogics Driver Updater to upgrade your touchpad driver is a preferable method. Besides overriding the hassles associated with manual upgrades, you can use the software to update all your device drivers in one click.
(Please note that the free version only allows you to update a single driver per hour. For a more enjoyable and unhindered experience, we recommend you buy the pro version at an affordable price).
The touchpad may fail to work if set to Advanced in the BIOS settings, rather than Basic. In this case, you will need to go to the BIOS menu and modify the settings. Many users have used this method successfully.
If the above solution failed to remedy the problem, try the next step.
When system restore is complete, check to see if the issue is resolved.
If the methods above didn’t work for you, it’s most likely a hardware issue resulting from dirt or damage. It would help if you ask a technician to diagnose what the problem is and proffer solutions to fix it.
If you need to use your PC urgently and can’t afford to give a technician, using an external mouse may help provide temporal relief. Moreover, it may be a better solution if your budget is low, mainly because it’s expensive to get a new touchpad.
Was our guide helpful for resolving the ‘touchpad not working error’ on your Acer laptop? Please leave a comment below. If the issue is more complicated, reach us with more details about the problem, and we’ll respond quickly. You may also visit our blog to read our articles and optimize your PC peak performance.
- Save the downloadable package on an accessible location (such as your desktop).
- Unzip the file and enter the newly-created directory.
- Locate and double-click on the available setup file.
- Allow Windows to run the file (if necessary).
- Read EULA (End User License Agreement) and agree to proceed with the installation process.
- Follow the on-screen instructions.
- Close the wizard and perform a system reboot to allow changes to take effect.
Windows operating systems automatically apply a generic driver that allows users to benefit from basic touch functions; however, advanced features will not be available until the proper files are installed.
When enabled by required software, the touchpad component is recognized by computers and all developed features are made accessible.
Even though touchpoint technology is mostly associated with notebooks or laptops, other systems can also benefit from it with the help of an external wireless or wired TouchPad device.
If you wish to update to this version, know that it can enhance overall performance and stability, add different fixes for various touch problems, improve existing gestures, or even include support for new ones.
As for the installation procedure, first make sure that all system characteristics are supported and only then save and install the downloadable package. Even if other OSes might be compatible as well, we do not recommend applying any software on platforms other than the specified ones.
With this in mind, follow all aforementioned steps and apply the present release. Should you choose not to update right now, check back with our website again to stay up to speed with latest releases.
It is highly recommended to always use the most recent driver version available.
Try to set a system restore point before installing a device driver. This will help if you installed an incorrect or mismatched driver. Problems can arise when your hardware device is too old or not supported any longer.